BOOKING CONDITIONS

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It is possible to book online or by contacting the Camping directly via e-mail or telephone.

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It is also possible to contact the Camping by sending the "Information Request" form on the site.  Any incomplete form will be considered void.

Each form is valid for a single booking.

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Upon receipt of the request, Camping Italia Lido sends the booking offer (BK to be indicated for each subsequent communication) indicating type of accommodation (Camping/Village/Glamping), arrival and departure dates, total amount and that relating to the deposit to be paid.

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Only upon receipt of the deposit payment the Camping Italia Lido will send final booking confirmation.

The offer price is valid until the option expiry date, beyond which it may undergo variations.

The reservation is personal and non-transferable.

 

PAYMENT CONDITIONS and CANCELLATION POLICY

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In case of STANDARD RATE, 30% deposit is required for booking confirmation. Payment must be done within 3 working days of receiving the offer.

In case of period of stay cancellation or modification, the deposit will be returned in the following ways:

• within 60 days from arrival: 100% refund

• from 59 to 30 days from arrival: 50% refund

• no refund will be given for 29 days

Bank charges to be paid by the customer.

 

In the case of a DISCOUNTED NON-REFUNDABLE RATE, to confirm the booking payment of the entire amount is required. Payment must be done within 3 working days of receiving the offer.

In case of cancellation/no-show/change of date no refund will be given.

 

Payments can be made by credit card, bank transfer and Satispay.

The balance of the reservation and the tourist tax must be paid upon check in – CHECKS ARE NOT ACCEPTED.

Payment of the tourist tax is required in cash.

 

CHECK-IN AND CHECK-OUT

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Check-in Camping: 10.00am – 8.00pm/9.00pm

(March, April, May, September, October)

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Check-in Village: 2.30pm – 8.00pm/10.00pm

(July-August)

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By making arrangements with the Reception, it is possible to have a late check-in, for which €30.00 will be charged.

In any case, after 9.30pm it is NO longer possible to check in.

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Upon arrival, all customers must hand over their identity document to the Reception, for legal registration purposes, communicating any possession of animals, boats, trolleys, etc. if not indicated at the time of booking.

In case of late or no-show, the pitch remains available to the customer until 12.00pm while the Village accommodations remain available until 10.00am the following day, unless prior notification is given.

At check-in, a security deposit of Euro 50.00 will be required for stays of up to 3 days and Euro 100.00 for longer stays. Deposit must be paid in cash as a guarantee for any damage caused to the accommodation or for failure observation of the art. 4 of this regulation. The deposit can also be deposited by credit card (the amount will be released after checking the accommodation and credited back to the account with times that vary depending on your credit institution).

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All Guests will be given a campsite identification bracelet, which MUST be worn for the entire stay. The bracelet is personal and non-transferable, made of non-toxic and hypoallergenic material and allows immediate identification, avoiding repeated and annoying checks by the staff who monitor your safety. It also allows you to reduce the phenomena of illegal activity by outsiders who, without any title, benefit from the services paid for by you and intended exclusively for you.

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Check-out Camping/Village: 8.00am – 10.00am

By making arrangements with the Reception it is possible to arrange an early check-out, for which €30.00 will be charged.

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In case of check-out after the indicated time, the due daily rate will be applied.

All departing Guests are asked to leave the campsite by 10.30am.

Late arrival or early departure will still require payment of the entire booked period, even if the accommodation is re-rented.

The Management reserves the right, at its sole discretion, not to accept unwelcome Clients or those more than the maximum capacity of the accommodation.

 

BOAT REGISTRATION

All boats in the campsite must be registered at the Reception and, if longer than 2.5 m, must display/request the identification mark from the province of Verbano Cusio Ossola, upon payment of the postal bill payment and completion of the relevant form (available at reception).

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 It is possible to request this service from the Camping by sending:

• Identity card

• Boat and Motor documents

• Insurance

 

The cost for the procedure is €60.00 – including the cost of the postal bill payment (cash payment upon arrival).